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Return Policy

High Street Market takes great pride in our products, but we understand that there may be a reason you need to make a return.
 
GENERAL RETURNS: any item can be returned for a full credit as long as we receive the item back to High Street Market no later than 15 days from the receipt of the product.  Shipping charges and return shipping charges are non-refundable. For a full merchandise credit, please follow these simple instructions:
    • - Return the order in it's original packaging.  The product needs to arrive at High Street Market safely and undamaged.  If the order arrives damaged, we cannot provide a refund.
    • - Include the packing slip or original order form.
    • - Mail the item to: High Street Market, attn: RETURNS / 103 North 2nd Street / North Wales, PA / 19454

Once the item arrives, we will inspect it and issue a credit on the same credit card that you used to make the original purchase.

 

VINTAGE ITEMS: We're sorry, but we cannot accept returns on vintage pieces. All sales are final.

 

FURNITURE RETURNS: Our furniture is delivered with a nation wide white glove delivery service.  If a piece of ordered furniture arrives damaged, we will gladly arrange for the piece to be picked up and replaced. Outgoing shipping and return shipping charges are non-refundable. To receive a credit on a piece of new furniture, please follow these simple instructions:

    • - Contact High Street market within 5 days of receiving your item. You may reach us via email at returns@highstreetmarket.com or by phone at 1-888-669-1189. We must be contacted within a 5-day window or we will be unable to honor the return.
    • - We will arrange to have the item picked up, and the assigned freight company will contact you to coordinate pick up.
    • - The piece will be sent back to our warehouse, inspected, and then a credit will be issued accordingly.

 

 

SALE ITEMS: All SALE items (as well as all Daily Deals) are final sale and returns cannot be accepted.

 

For questions regarding returns, please contact us at returns@highstreetmarket.com or 1-888-669-1189