Return Policy

High Street Market takes great pride in our products, but we understand that there may be
a reason you need to make a return.
GENERAL RETURNS
Requirements for a successful return on general items:
  • We must receive the item within 15 days of delivery.
  • The product must be returned in it's original packaging.  It must arrive at High Street Market safely and undamaged.  If the order arrives damaged, we cannot provide a refund and you will need to file a claim with your shipping company.
  • The original shipping charges are non-refundable.  Once the item is returned safely within the 15 day window, we will provide a full refund for the purchase price of the product.
  • We will not cover return shipping fees; all return shipping charges are the customer's responsibility.
  • Once the item arrives, we will inspect it and issue a credit on the same credit card that you used to make the original purchase.
  • Ship returned packages to the following address (make sure to note your order number or include your packing slip):
                                      High Street Market
                                      attn: returns (your order number)
                                      103 North 2nd Street
                                      North Wales, PA 19454
RUGS
Additional notes on returned RUGS:
  • There is a 25% restocking fee on all returned rugs.
  • The rug must be returned in new, unused condition.  If the product arrives damaged or showing signs of wear, we cannot process the credit.
LIGHTING
Additional notes on returned LIGHTING:
  • We can only accept a return on non-installed items.
  • There is a 25% restocking fee on all returned lighting.
  • The fixture must be in the original packaging.  This includes all original packaging material and original factory information.
  • The fixture must be packaged exactly as it was shipped.  Do not write or put any markings on the outside of the packaging.  Any slight variation in re-packaging could cause the piece to be damaged in transit, making the return invalid.
  • Any customized lighting is non-returnable.
FURNITURE
All furniture sales are final.  We cannot accept returns on any furniture purchase.
VINTAGE ITEMS
All vintage sales are final.  We cannot accept returns on any vintage purchases.

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